Refund Policy

At Yash Portal, we provide digital services that are processed electronically. Since most services are delivered instantly or through third-party systems, refund rules are strictly defined below.

1. Refund Eligibility

Refunds will only be considered if:

• Service was not delivered due to a verified technical issue from our side
• Transaction was failed but amount was deducted
• Duplicate payment was made accidentally

2. Non-Refundable Services

The following services are strictly non-refundable once successfully processed:

• Aadhaar / PAN / AEPS / BBPS services
• Digital document processing services
• Any successfully completed third-party API service

3. Refund Processing Time

If a refund is approved, it will be processed within 5–7 working days and credited to the original payment method.

4. Cancellation Policy

Once a service request is submitted and processing has started, cancellation may not be possible.

5. How to Request a Refund

To request a refund, please contact our support team with the following details:

• Transaction ID
• Date & Time of Payment
• Service Name
• Registered Mobile Number

6. Fraudulent Transactions

Any suspicious or fraudulent activity will result in cancellation of services without refund and may lead to account suspension.

Last Updated: July 2026